Would you like to return your product? This is not a problem. within the 14-day return period after receiving the shipment, so that we can register your return and process it more quickly after receipt. Unfortunately, if 14 days have passed since your purchase, we cannot offer you a refund or exchange.

For an item to be eligible for a return, the item must be unused and in the same condition in which you received it. In addition, it must be in the original packaging. For the return we need a receipt or proof of purchase, please do not send your purchase back to the manufacturer.

Once we've received and checked your return, we'll email you to let you know we've received your returned item. We'll also let you know if your refund has been approved or declined.
If approved, your refund will be processed and your credit card or original payment method will be automatically credited within a specified number of days.

Late or missing refunds
If you haven't received a refund yet, please check your bank account again first. Then contact your credit card company as it may take some time for your refund to be officially posted. Then contact your bank. It often takes a certain amount of time for the reimbursement to be posted.
If you've done all of these and have still not received your refund,

We only replace items that are defective or damaged. If you would like to exchange an item,
You bear the costs of returning your item yourself. The shipping costs are non-refundable. If you receive a refund, the cost of shipping back will be deducted from your refund.

Depending on where you live, it can take a different amount of time for the exchanged product to reach you.

If you are shipping an item worth 75 euros and more, you should use a trackable shipping service provider or take out shipping insurance. We do not guarantee that we will receive your returned item.
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